Support
Need help with The Baseball Mind app? We're here.
Contact Us
Email: support@thebaseballmind.com
We aim to respond within one business day.
Frequently Asked Questions
How do I reset my progress?
Open the app → Settings → Reset Progress. Your XP, level, and answer history will clear. This cannot be undone.
How do I cancel my subscription?
Subscriptions are billed by Apple or Google. To cancel:
- iPhone / iPad: Settings → [your Apple ID] → Subscriptions → The Baseball Mind → Cancel
- Android: Google Play Store → Menu → Payments & Subscriptions → Subscriptions → The Baseball Mind → Cancel
Your Premium access continues until the end of the current billing period.
How do I delete my account?
Email support@thebaseballmind.com from the address on your account with the subject line "Delete Account" and we will remove your account and all associated data within 30 days. You can also visit thebaseballmind.com/delete-account.
The app crashed or something looks wrong. What do I do?
Email support@thebaseballmind.com with:
- The device you were using (e.g., "iPhone 14, iOS 18.2")
- What you were doing when it happened
- A screenshot if possible
We read every bug report.
I'm a coach. Do you offer team plans?
Team subscriptions and coach dashboards are on the roadmap. Email support@thebaseballmind.com and we'll add you to the early access list.
Where do I read your Privacy Policy and Terms?
Business Information
The Baseball Mind LLC 209 Strawberry Ln Saint Johns, FL 32259